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CUSTOMER REVIEWS

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Local Reviews

Rated 4.9 out of 5 stars based on 323 customer reviews

Map of Burlington, NJ

Outstanding service..remarkable tech..




This tech was through..moreso than your. Previous lick and a promise of yourlast tech .He persevered and found the trouble and worked his way to the solution...my AC units are cooling as they should...


Map of Chesterfield Township, NJ

courteous service





Map of Franklin Township, NJ

Great Service - very thorough




Jeff did an excellent job checking over the furnace and fixed a number of issues. I am pleased


Map of Hamilton Township, NJ

Fast and well done





Map of Princeton, NJ

Great service




The service technician was very prompt and addressed all items during their visit.


Map of Princeton, NJ

AC not working




Jeff was professional, knowledgeable, and arrived within the hour for an emergency repair on a Sunday afternoon. He got out AC unit working again and we are very happy with PFO's service.


Map of Washington Crossing, PA

great, timely service




medick arrived early( this is good- not bad) and did everything to accommodate a tech dummy


Map of Princeton, NJ

Good





Map of Trenton, NJ

Excellant again!




Here in the blink of an eye. Literally put the call in and 20 mins later he was there. Trouble shot and fixed in a jiffy.


Map of Pennington, NJ

Very happy with the professional service.




I am very happy to continue with Princeton Fuel. Actually my new house had a contract with Perri, but I was not very impressed with their technician. I was very impressed with Princeton Fuel as always.


Great service




This is the second time Jeff was our serviceman. He was here in the spring to do our yearly service. He is really outstanding. He does an exceptional job,is personable and friendly and describes the job thoroughly and answers all our questions. We hope we are always so fortunate to have him come when we call.


Continued Excellence in Service




Since leaving our previous oil company after 35+ years, we have not been disappointed in the service PFO has provided, and today was no exception. Technician was courteous, prompt and professional - thank you!


Personable service man.




Quality of the service won't be known until we need to use the heater in the Fall. If the heat comes on and continues to come on when needed, then we'll know that the quality of he work was excellent. Cost is included in the budget agreement so I've never explored how much this service might cost from an independent contractor.


Honest, Capable, and Down to Earth




Jeff from PFO was a real life saver. Honest, capable, and down to earth, he documented everything that needed to be documented so the fellow who may have to repair a manufacturer's defect in my AC system, which is only 3 years old, won't rip me off. I greatly appreciate Jeff's candor and customer relationship management skills. (I don't know the cost incurred yet so I cannot rate the cost of the service.)


If price is the same as last year, then it is a good price. I do not know




TIMING and call when on your way- The night before remind of the service the next day- Try to pin the time down better. Cost/pricing not a good question. Were things explained clearly? Is a better question. Things were explained clearly.


Awesome Job




Our tech did a fabulous job !


Excellent, thorough service!





Great Service




Knowledgeable, efficient , professional, polite


Excellent Service




This was a warranty replacement for the crankcase heater on my A/C compressor. Marek the service technician was prompt, knowledgeable, neat, clean & efficient. He explained the problem & made the repair quickly. He also offered helpful tips on keeping my unit running efficiently. Exactly the kind of service that I have come to expect from PFO. Thanks!


Great service and attention to detail!





Great service. But prices are high.





Excellent




Pulled up, went to the air conditioner, and right away figured out what the problem was. He explained what he was doing and why it could have happened since we had a service person come on Monday 7/31/17. He was very pleasant even though he had to go out and check a few things in the rain.


Excellent work




Marek fixed a condensation pipe that had been leaking outside the gutter - working through a driving rainstorm on top of a ladder two full stories up.


Great Servive





Great service




Considerate and neat


Good responce and great follow up





Amazing Service!




Just have to say what a fantastic job Jeff W. did on my fuel oil service call today!! Jeff came early, which was great. He was so polite and professional too. You can see how much he really enjoys what he does because he was very thorough. He happened to notice that the heater had an excess of dirt on it. After investigating, he determined that my dryer lint hose had come lose and was spraying lint throughout the basement! I would have never even looked there. Not only did he identify the problem but he remedied it as well. Jeff went out of his way to cut the hose reattach it and vacuum up gobs of lint. Then he did the service work that he came to do. He went above and beyond what most service people would ever do. I was so impressed and very thankful!! You are lucky to have Jeff W. as an employee, he is to be commended for a job well done!! Thanks again Jeff.


Great service




Friendly and efficient service


Homeowner




Excellent. Couldn't do beter


great svc




Jeff seemed very competent and did a fine job


satisfied customer




Reliable service every year


Great People!




Wre had 2 service men in our house this June. Both were very kind, helpful and patient when it came to answering all our questions. Even when I call the main office to set up a service the staff is great!


Very pleased with service




I am assuming this was my annual maintenance service (with no extra charge).


Annual AC Maintenance




PFO's Wes recently provided annual preventive maintenance service per my AC contract. He arrived within the designated timeframe given, performed the required tasks, and explained the results clearly. He was very professional. The AC annual maintenance contract provides peace of mind and is reasonably priced.


Great Service




When I found that my AC was not cooling one Sunday evening, I called PFO Monday morning and they promptly dispatched Marek, who very quickly diagnosed and resolved my problem. I recognized Marek as part of the PFO team who installed my heater in 2015, for which I was also very pleased. As a longtime holder of a PFO AC maintenance contract, I was happy to see it yield such positive results when I needed to use it.


Great service





Quick Service!





Great Job on New AC/Furnace Installation




Our AC broke down and I called PFO based on a recommendation by a PSEG service technician, Casey was extremely knowledgeable and helpful in recommending a new system. The technicians, Nick and Jeff, were very professional and personable. Its only been a few days, but we are very pleased so far with our new Carrier system.


Great Customer Service





Great guys! Great Job!





Excellent technician patient & effective.





Great service




Service was very quick, after calling after 5 PM, work was completed by 8PM same night. Service personnel was polite, knew what he was doing, and cleaned up nicely.


Awesome Service




From my phone call with Gary to my service appointment with Jeff, each step was terrific.


Remarkably talented technician. Outstanding service




Installed auxiliary pump and repairedA/C unit.quickly and efficiently....


A job well done!!




My oil burner, used to heat water year round, is running much better and I received an good explanation as to why it was not running properly.


66 rental house




Great! Was on time with a friendly call that he was on his way. He got all the information that he needed for the job before he started. Knew what he was doing and doing it right the first time.


Outstanding Service!




Jeff did an outstanding job with the service on out hot water heater. Walked us through the issue and what he did and then recommended checking out the top of our chimney just in case there was something going on at the top.


very helpful





Annual Detailed AC Service & Maintenance




I received a complete Annual AC Service & Maintenance Checkup. The Technician was very detailed in making sure our AC was working properly.


Excellent





Kenny B.

Kenny B.

Not enough ac

Near Woodsey Ct, Pennington, NJ 08534
Chris G.

Chris G.

Installing Roth 275 gallon oil tank

Near Harbourton Woodsville Rd, Pennington, NJ 08534
jeff w.

jeff w.

Installing new Roth oil tank 275

Near Harbourton Woodsville Rd, Pennington, NJ 08534
Wes B.

Wes B.

Near NJ-175, Ewing Township, NJ 08628
Marek L.

Marek L.

Did no cooling call.

Near Snowden Ln, Princeton, NJ 08540
Wes B.

Wes B.

No air conditioning

Near Hillcrest Ave, Trenton, NJ 08618
Kenny B.

Kenny B.

Gas Boiler check up

Near Jefferson Rd, Princeton, NJ 08540
Marek L.

Marek L.

Did a/c and gas tune ups.

Near Brookstone Dr, Princeton, NJ 08540
Wes B.

Wes B.

Air conditioning tune up

Near Limewood Dr, Hamilton Township, NJ 08690
Kenny B.

Kenny B.

Not enough ac

Near Greenwood Ave, Burlington, NJ 08016
Marek L.

Marek L.

Did burner tune up.

Near Dutchtown Rd, Montgomery, NJ 08502
Kenny B.

Kenny B.

Tank reading

Near Fitzrandolph Ave, Hamilton Township, NJ 08610
Kenny B.

Kenny B.

Installing AC caps

Near Lincoln Ave, Lambertville, NJ 08530
Kenny B.

Kenny B.

No Ac call

Near Columbus Rd, Burlington, NJ 08016
Kenny B.

Kenny B.

Ac Preseason ck

Near Bordentown Turnpike, Monroe Township, NJ 08831
jeff w.

jeff w.

repair AC system

Near Redwood Ave, Bordentown, NJ 08505
Marek L.

Marek L.

Did a/c water leak.

Near Hamilton Ave, Trenton, NJ 08619
jeff w.

jeff w.

Tune-up on steam boiler

Near Irvington Ave, Franklin Township, NJ 08873
Marek L.

Marek L.

Did c/a check up.

Near George St, Lawrence Township, NJ 08648
Gary M.

Gary M.

Pms 3 units

Near Moores Mill Mt Rose Rd, Hopewell, NJ 08525
Marek L.

Marek L.

Did burner tune up.

Near Windswept Dr, Trenton, NJ 08690
jeff w.

jeff w.

Tune-up on a oil-fired boiler hot water

Near Mercer St, Hamilton Township, NJ 08690
Gary M.

Gary M.

No hot water

Near Delaware and Raritan Canal State Park Trail, Lambertville, NJ 08530
Marek L.

Marek L.

Did heater certification.

Near Ellisdale Rd, Chesterfield Township, NJ 08515
jeff w.

jeff w.

Not enough Cooling

Near Ewing St, Princeton, NJ 08540
Chris G.

Chris G.

Stolen carrier condenser evaporator coil and humidifier

Near Granary Rd, Stockton, NJ 08559
jeff w.

jeff w.

Installing new AC system

Near Granary Rd, Stockton, NJ 08559
Kenny B.

Kenny B.

No hot water

Near Magnolia Rd, Southampton Township, NJ 08088
Marek L.

Marek L.

Did heat pump and gas boiler tune ups.

Near Carter Rd, Princeton, NJ 08540
Marek L.

Marek L.

Did not enough cooling call.

Near King George Rd, Pennington, NJ 08534
Kenny B.

Kenny B.

Water leak from AC

Near Parker Rd S, Plainsboro Township, NJ 08536
Kenny B.

Kenny B.

Warranty water leak from Ac

Near Cuyler Rd, Princeton, NJ 08540
Marek L.

Marek L.

Install core thermostat.

Near Dillon Way, Washington Crossing, PA 18977
Marek L.

Marek L.

Did not enough cooling call.

Near Lakeside Blvd, Trenton, NJ 08610
jeff w.

jeff w.

Cleaning oil-fired hot water boiler

Near Mt Pleasant Rd, Springfield, NJ 08022
Marek L.

Marek L.

Did no cooling call.

Near Jefferson Rd, Princeton, NJ 08540
Kenny B.

Kenny B.

Fall tune up on hot air furnace

Near Breza Rd, Allentown, NJ 08501
Allentown, NJ - Fall tune up on hot air furnace
jeff w.

jeff w.

Cleaning and servicing oil-fired furnace

Near Broadripple Dr, Princeton, NJ 08540
Jeff S.

Jeff S.

PMS. Burner tune up and hot water heater

Near Willis Dr, Trenton, NJ 08628
jeff w.

jeff w.

tune-up on oil-fired boiler

Near Clarksville Rd, West Windsor Township, NJ 08550
Marek L.

Marek L.

Did no cooling call.

Near Amwell Rd, Hillsborough Township, NJ 08844
Kenny B.

Kenny B.

No Ac call

Near Limewood Dr, Hamilton Township, NJ 08690
Jeff S.

Jeff S.

PMS burner tune up

Near Cornell Ave, Monroe Township, NJ 08831
jeff w.

jeff w.

installing to

Near Pardee Pl, Ewing Township, NJ 08628
Kenny B.

Kenny B.

Gas furnace & AC check up

Near Temple Ct, Pennington, NJ 08534
Jeff S.

Jeff S.

Service call Gas furnace yearly PMS

Near St Clair Ave, Trenton, NJ 08619
Jeff S.

Jeff S.

Service call Hot water too hot!

Near Bayberry Rd, Princeton, NJ 08540
Kenny B.

Kenny B.

Fall tune up on weil McLain Boiler

Near St Clair Ave, Trenton, NJ 08619
Jeff S.

Jeff S.

PMS. Burner tune up

Near D Arcy Ave, Hamilton Township, NJ 08629
Jeff S.

Jeff S.

Service call. Oil leak

Near Hanover Blvd, Browns Mills, NJ 08015
Marek L.

Marek L.

Did boiler and HWH tune up.

Near Cotswald Ln, Princeton, NJ 08540
Jeff S.

Jeff S.

PMS. Burner tune up

Near Drift Ave, Lawrence Township, NJ 08648
jeff w.

jeff w.

installing new hot water boiler

Near N Union St, Lambertville, NJ 08530
Marek L.

Marek L.

Did no cooling call.

Near Country Mill Dr, East Windsor, NJ 08512
Jeff S.

Jeff S.

Service call. No A/C

Near Oakwood Dr, Plumsted Township, NJ 08533
Kenny B.

Kenny B.

Fall tune up on a Weil McLain boiler

Near Boss Rd, Stockton, NJ 08559
Jeff S.

Jeff S.

PMS Gas furnace service and A/C start up

Near Woodmont Dr, Lawrence Township, NJ 08648
Kenny B.

Kenny B.

Fall tune up on oil boiler

Near Snydertown Rd, Hopewell, NJ 08525
Jeff S.

Jeff S.

PMS Burner tune up

Near Timberlane Dr, Pennington, NJ 08534
Jeff S.

Jeff S.

Service call. No A/C

Near Limewood Dr, Hamilton Township, NJ 08690
Jeff S.

Jeff S.

Service call No A/C

Near Secretario Way, Hamilton Township, NJ 08690
jeff w.

jeff w.

Installing hot water boiler

Near Vine St, Browns Mills, NJ 08015
Kenny B.

Kenny B.

AC preseason ck

Near Valley Forge Rd, Bordentown, NJ 08505
Jeff S.

Jeff S.

PMS. Burner time up

Near Jacobstown Rd, Plumsted Township, NJ 08533
Wes B.

Wes B.

Oil burner tune-up

Near Leiv Eirikson Ave, Princeton, NJ 08540
Marek L.

Marek L.

Did gas check up.

Near Lovers Ln, Princeton, NJ 08540
Jeff S.

Jeff S.

Service call. No heat / A/C

Near Muskogean Trail, Country Lake Estates, NJ 08015
Wes B.

Wes B.

Oil burner tune-up

Near Lake Dr, Lambertville, NJ 08530
Kenny B.

Kenny B.

Ac Preseason check

Near River Rd, Hopewell Township, NJ 08560
Jeff S.

Jeff S.

PMS. Burner tune up

Near Washington Ave, Ewing Township, NJ 08628
jeff w.

jeff w.

installing heat pump overhead with duct work

Near King George Rd, Pennington, NJ 08534
Wes B.

Wes B.

oil burner tune-ups

Near New York Rd, Presidential Lakes Estates, NJ 08015
Kenny B.

Kenny B.

No ac & no hot water

Near Ridgeview Rd, Princeton, NJ 08540
Marek L.

Marek L.

Did a/c tune up.

Near Brunswick Pike, Lambertville, NJ 08530
Marek L.

Marek L.

Did no cooling call.

Near Independence Dr, Princeton, NJ 08540
Kenny B.

Kenny B.

Installing Low water a cutoff on a hot water boiler

Near Nassau St, Princeton, NJ 08540
Kenny B.

Kenny B.

No Ac call: washed Cond. Coil & added freon

Near Linden Ln, Plainsboro Center, NJ 08536
Marek L.

Marek L.

Replaced crankcase heater.

Near County Rd 539, Allentown, NJ 08501
Jeff S.

Jeff S.

PMS Burner tune up and hot water heater

Near Honey Brook Dr, Princeton, NJ 08540
Marek L.

Marek L.

Generator tune up.

Near Douglas Dr, West Windsor Township, NJ 08550
Jeff S.

Jeff S.

Service call. Install motor

Near Cherry Valley Rd, Princeton, NJ 08540
Jeff S.

Jeff S.

PMS. Burner tune up

Near Valley Rd, Lambertville, NJ 08530
Kenny B.

Kenny B.

No Ac -bad electrical disconnect

Near Carlyle Ct, Robbinsville, NJ 08691
jeff w.

jeff w.

Installing heat air combo and chimney liner

Near Guilford Ln, Hamilton Township, NJ 08619
Wes B.

Wes B.

Oil burner tune-up

Near Timberlane Dr, Pennington, NJ 08534
Jeff S.

Jeff S.

Service call. No A/C

Near Cedar St, West Windsor Township, NJ 08550
Kenny B.

Kenny B.

Ac preseason ck

Near Granary Rd, Stockton, NJ 08559
Jeff S.

Jeff S.

PMS. Burner tune up

Near Indiana Ave, Trenton, NJ 08638
Marek L.

Marek L.

Generation tune up.

Near Snowden Ln, Princeton, NJ 08540
Wes B.

Wes B.

oil burner tune-up

Near County Rte 623, Pennington, NJ 08534
Jeff S.

Jeff S.

PMS. Burner tune up

Near New Ave, Ewing Township, NJ 08628
Jeff S.

Jeff S.

Service call. No A/C

Near Harbourton Woodsville Rd, Pennington, NJ 08534
Marek L.

Marek L.

Install heat kit in heat pump.

Near Reed Rd, Pennington, NJ 08534
Wes B.

Wes B.

Oil burner tune-up

Near S Main St, Lambertville, NJ 08530
Kenny B.

Kenny B.

Ac preseason ck

Near Granary Rd, Stockton, NJ 08559
Marek L.

Marek L.

Did water leak call.

Near Reed Rd, Pennington, NJ 08534
Wes B.

Wes B.

Oil burner tune-up

Near Old 518 E, Lambertville, NJ 08530
Marek L.

Marek L.

Repair water leak.

Near Blackwood Dr, Ewing Township, NJ 08628
Kenny B.

Kenny B.

No hot water & smoke from boiler

Near Coryell St, Lambertville, NJ 08530
Jeff S.

Jeff S.

PMS. Burner tune up Replace chamber

Near White St, Browns Mills, NJ 08015